FAQ

Have a question? We've got answers. If you don't find what you're looking for here, feel free to reach out on our Contact page — we're happy to help.

What sizes does your wrapping paper come in?

Our wrapping paper is available in multiple sizes to fit gifts large and small. Size options are listed on each individual product page. If you need help choosing the right size for a specific gift, feel free to reach out via our Contact page.

How do Digital Downloads work?

After purchase, you'll receive an email with a download link for a high-resolution PDF or image file. You can then print it at home on a standard or wide-format printer, or take it to a local print shop. We recommend printing on 24lb or heavier paper for best results.

Can I print a digital download at a copy shop?

Yes! Our digital files are sized and formatted for professional printing. Stores like Staples, FedEx Office, and local print shops can print them on a variety of paper sizes. Just bring your downloaded file on a USB drive or send it via email to the print center.

How long does shipping take?

Standard shipping typically takes 5–7 business days within the US. Expedited options may be available at checkout. Please see our Shipping & Returns page for full details.

Do you ship internationally?

We currently ship within the United States. International shipping options may be added in the future — sign up for our newsletter to be notified of updates.

What is your return policy?

We want you to love your purchase! If there's an issue with your order — damage, printing error, or incorrect item — please contact us within 14 days of receiving your order. See our Shipping & Returns page for full details.

Are your designs original?

Yes! All designs are original digital artwork created exclusively for Digital Wrap Designs. Each design is crafted with care to bring something unique and beautiful to your gift-giving.

Can I use these designs for commercial purposes?

Our wrapping paper is licensed for personal use only. Commercial licensing is available for some designs — please contact us for more information.

How do I contact you with a question not listed here?

We'd love to hear from you! Head to our Contact page and send us a message. We typically respond within 1–2 business days.